Browsing by topic: customer relations

TOC Frankfurt Preview: “Customer Experience” is What Matters Most

• Sheila Bounford, a speaker at next week’s TOC Frankfurt conference, believes that publishers need to integrate customer service into their business strategy. • Focusing […]

Posted in Digital | Also tagged , , , , , , , | Comments closed
  • Get Publishing Perspectives in your inbox each day and stay up-to-date on international publishing.