Books-a-Million bookstore chain has offered to take over 35 soon-to-be-liquidated Borders bookstores.
Firing its community relations coordinators, handing Amazon its web site, “category management”…Why 2001 was the beginning of the end for Borders
Any hopes of Borders being miraculously saved from liquidation, were squandered as part of the debate on Border’s grim future was finally laid to rest.
Like Jesus, Waterstone’s MD James Daunt will have to perform a miracle to multiply the magic of his six-strong bookstore chain to feed the masses.
Stellar customer service, a curated list of titles, and intense localization are hallmarks of indie bookstores. Can they work across a large chain?